We believe in maintaining everlasting business relationship with customers so that they should feel proud after getting associated with us.
The high increase in Sales of APL on a monthly basis is because of our well Integrated Supply Chain Solutions that is backup by our Global presence.
We have service support of suitably Qualified, Dedicated & Result Oriented industry professionals who are always ready to provide satisfactory as well as cost effective services to customers.
We provide economical transportation system.
We understand the importance of Feedback that is taken from Customers as well as Vendors (It helps us to smoothen our Operations & to customize Services).
We hold expertise in providing multi-modal Services that includes connecting material (after seeing availability of concern flights/trains) up to some destinations through one mode after that through other connecting mode.
We also ensure quick decision making which is very crucial for any Organization in today's scenario. Through this, we have been able to provide cost effective as well as satisfactory services to our customers.
The backbone of the Logistics industry has always remained its operations. Our well defined & strong operation base comprises features like:
Special Cutoff at Airport/Railway station to up-lift /clear the Shipment
We move Shipments through Via Mode also (no extra cost)
We work towards providing Cost effective Services to Customers
Criticality of Manufacturing Line:
We are well knowledgeable with fact that in case of stoppage in Manufacturing line, a company not only incurs monetary loss but its reputation is also at stake. Hence, we ensure timely complaint resolution as well as providing competent customer support where all relevant queries of customers are timely sorted out.
Flexibility is also one of the prime traits of growing Service Industry and we hold expertise in providing for the same. As an organization, we hold expertise in offering customized services as per needs of customers & their convenience without extra cost. Further, here the shipment can also be picked as per customer's wishes be it Morning, Evening or Late night and ensuring their timely delivery.
We provide consultancy to customers without charging extra cost as and when required - keeping in consideration their urgency, we connect material in cost effective flight etc.
Timely Complaint Resolution:
As soon as complaint is registered in complaint box - our designated team starts to work immediately in the resolution of the concern.
We had gained expertise in providing customization of services that includes implementing new innovative hi-tech & creativity in services offered as well as using CRM system for achieving maximum benefits of clients.
The all time presence of excellent customer support team also allows prompt reply to all relevant queries of customers (24*7). We believe in providing unparalleled & tailored services to meet customer's unique requirements that can be judged from our main slogan 'We deliver as promised'
We believe in maintaining Transparency of working scenario and provide prompt update to customers if there is any Offloading/no Air or Train connectivity possible/ in certain unforeseen situations (This also includes delay in delivering concern shipment on specified time as well as carrying out contingency plan if required)
We make use of latest Time & Cost saving devices like Online Tracking, E-SMS and MIS.